Terms of use

Last updated November 2026

Applications are not a purchase

Sending an application, a delivery quote request or a waitlist request through this website doesn't reserve or buy a puppy, and it doesn't commit you to anything. It simply starts a conversation so we can get to know each other.

Reserving and payment

Reservations, prices, deposits and payment methods are agreed with you directly and confirmed in writing before you pay anything. We never take payments or card details through this website. Please only pay using the details we confirm with you in writing, and contact us first if anything ever looks different.

Puppy information

We do our best to keep every puppy's details, photos and availability up to date. Puppies change quickly, so expected adult size, color and coat are our honest best estimate, not a promise. A puppy marked available may already have a reservation in progress.

Health guarantee

Every puppy comes with our written health guarantee. If anything on this page conflicts with the guarantee you sign at reservation, the signed version applies.

Delivery

Local pickup is arranged by appointment at our home. Delivery by flight nanny or shipping is arranged and quoted separately. Travel dates can change because of airline rules, weather or your puppy's health; when that happens we'll agree a new date with you. Your puppy's wellbeing always comes before the schedule.

Reviews and photos you send

By sending a review or photos, you confirm they're your own and that we may show them on this website and our social pages with the name you gave. Reviews must be honest and about your own experience. We may decline reviews that are offensive, off-topic or not about a Christy’s Schnauzer Heaven puppy, and you can ask us to remove yours at any time.

Website content

The text and photos on this website belong to Christy’s Schnauzer Heaven or the families who shared them. Please don't copy them without permission.

Questions

If anything here is unclear, contact us. We're happy to explain.